EMA Report

/Tag: EMA Report

7 Surprising Statistics From the Latest EMA Report on ITSM

2018-03-20T16:48:51+00:00 March 20th, 2018|Ivanti|

This post was originally published on Ivanti.com 7 Surprising Statistics From the Latest EMA Report on ITSM New research from the Enterprise Management Associates® (get the full report below) reveals that ITSM has become a hub of innovation for many organizations. While formerly seen as an area of reactive management with fading process efficiencies and legacy concerns, it [...]

IT Service Management as Adopters

2018-03-06T17:39:20+00:00 March 6th, 2018|Ivanti|

This post was originally published on Ivanti.com IT Service Management as Adopters A popular topic of debate and projection, IT service management is the focus of a newly released research report from Enterprise Management Associates®. Written by Dennis Nils Drogseth, the report delves into changes and challenges happening in ITSM in companies across North America and [...]